Every team how-to. Each has written steps (SOP), and the ones tagged Video have a walkthrough video too.
Technical Onboarding CallSet up a new member's account with him, live on the call. Video and written steps.
Booking a Call by HandBook or move a prospect's call and set their time zone. Video and written steps.
Prospect MapFind contractors to call and add them to HighLevel. Video and written steps.
Vetting a Texas ContractorCheck license and insurance before anything else. Written steps.
Handle a New Homeowner LeadThe qualifying call, from claim to routed or closed. Written steps.
Running the Membership PresentationThe sales call, slide by slide. Written steps.
Sub-Account OnboardingBuild each new contractor's account. Written steps.
A2P Texting RegistrationGet a contractor's number cleared to send texts. Written steps.
Refund a Subscription PaymentFull or partial refunds in the TTS dashboard. Written steps.
Resend an Unsigned DocumentSend a membership agreement back out. Written steps.
Engine Pipeline Track MapHow a contractor's content moves from crawl to posted. Written steps.